Refund policy
At Armadillo Pro Shield, we are dedicated to offering premium quality products and maintaining transparent policies. Please review our return and exchange policy below to understand the process for handling defective products.
Eligibility for 30-day Returns
We only accept returns for defective products within 30 days of purchase. To be eligible for a refund or exchange, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
Return Process
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Initiate a Return: To start a return, contact us at info@armadilloproshield.com. If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
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Inspection and Approval: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund or exchange.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is damaged or defective. This allows us to evaluate the issue and make it right as soon as possible.
Exchanges
If your product is found to be defective, we will exchange it free of charge.
Refunds
We offer refunds only for defective product claims that have been individually assessed and approved by us. Approved refunds will be issued to your original payment method.
Contact Us
For any return-related questions, please contact us at info@armadilloproshield.com. We are here to assist you and ensure your satisfaction with our products.
Thank you for choosing Armadillo Pro Shield. We appreciate your business and are committed to providing you with the best products and service.